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Change – Investing in an Organizations Human Capital

Investing in an Organization's Human Capital

By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED

Change is constant in the workplace. Change; being necessary to continually improve and build on achievements of a business. What allows for change to take place, are the businesses’ most valued asset – human capital – people. This means a business needs to ensure their valued asset – people – have the knowledge and skills they require to ensure there is continued upward movement towards continued success.

Success comes when businesses ensure their human capital have the necessary basic knowledge and skills they need to do the work they do and may have to do in the future, due to change in the workplace. This requires implementing a strategy to increase the level of basic knowledge and skills of the people, especially as business moves change forward. Basic knowledge and skills are thought of as basic literacy and numeracy, essentials an employee needs to have, to have a work life.

If jobs change as a business grows, then the basic knowledge and skills of the people may be required to change to do the job. When new software programs or machinery are introduced into a business, people may be required to broaden or increase their level of basic knowledge or skills. People may function well at their current job, but with the introduction of new software and machinery, they may need to increase their literacy and numeracy levels to take on new tasks and roles. A front-line staff member may have excellent communication skills, but they have low numeracy levels which may be preventing them to take on a position that requires the calculation of percentages.

Gaps in peoples’ basic knowledge and skills to do a job do not mean an individual does not have the competencies to take on a higher-level role or contribute to the growth of an organization. There are varying levels of literacy basics of reading, writing, verbal communication, and numeracy. We all have things we are good at and other things we struggle with, and it works in much the same way with basic knowledge and skills. People can be very good at one thing, maybe it is reading or writing, but they have difficulty with numeracy, which can interfere with their overall performance and can prevent change from taking place.

When a business values their human capital they need to consider the training options available to fill the gaps of the people they have invested time, money and energy in. Increasing the knowledge and skills of a business’ human capital will only result in increasing the overall performance and the value of the business. All of which leads to the success of the business that has been brought about by the change.

Gaps in literacy and numeracy hold people back from fulfilling their potential. This is a loss to the individual and to the business. By taking a few simple steps towards extending training and education to fill knowledge and skills gaps, the literacy levels of the people and the wealth of the business increase.

There are many funding programs that assist organizations to help increase the literacy levels of their workforce. By taking action, towards providing workplace education, the result will lead to maximizing peoples’ contribution towards the growth of the business and its success.

AWENS has been helping organizations build the knowledge and skills of the employees in the workplace for 17 years. Recognized for its achievement, AWENS has been the recipient of the National Award of Excellence for Municipal Workplace Literacy Achievements, and the Partnership Appreciation Award by The Province of Nova Scotia for AWENS leadership and contribution to the creation of a lifelong learning culture.

AWENS can provide direction to funding sources to support learning in the workplace. In addition, AWENS provides Professional Development to assist with building capacity within organizations. If your organization is looking to find solutions to fill skills gaps and increase literacy in the workplace, AWENS is offering a one day course, November 19th, 2017- Literacy Solutions in the Workplace.

For complete information, download the pdf Literacy Solutions in the Workplace Education or contact AWENS at 902-406-7440.

Literacy Solutions in the Workplace Education – Revised

Nancy Thompson is the Executive Director of AWENS – Association of Workplace Educators of Nova Scotia. She has worked across a wide range of industries and organizations within the business development, government, construction, corporate and non-profit sectors. As an experienced trainer and adult educator, Nancy’s passion is for promoting lifelong learning and helping people to grow both personally and professionally.

Designing a Training Program That Stimulates the Adult Learner to Learn

By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED As an Adult Educator, when creating and designing an education or training course – be a half day, full-day or 40-hour program – it is important to ensure the intended desired outcomes of the learning are met. This means learners needContinue Reading

Great Leaders Manage Perceptions

Great  Leaders Manage Perceptions By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED Perception is created, established and can be influenced through varying types of communication.  These communications can be verbal such as, discussions and conversations at meetings; written, through emails, policies and corporate guidelines; and through visual actions,Continue Reading

Developing a Growth Culture – The Value of Adult Educators in an Organization

    By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED Today’s leaders are tasked with creating a culture where growth occurs every day. This task cannot be taken on by one single leader, but requires the involvement of a multitude of leaders within the corporate culture. The involvementContinue Reading

The Core Competencies Employers Are Looking for In Their Leaders

By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED Are you aware, in Canada, 71% of employers agree they have a responsibility to provide career management programs for their employees, but only 29% provide the opportunity for their employees? (http://ceric.ca/canadian-business-divided-on-best-way-to-tackle-skills-gap/) With the current trend of the aging workforce retiringContinue Reading

In the Classroom – Still the Place to be for Workplace Learning

  In the Classroom – Still the Place to be for Classroom Learning By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED In 2014, Brandon Hall Group’s Senior Learning Analyst, David Wentworth, and VP of Workforce Management Practice, Mollie Lombardi, reported on the top five key trends in training.Continue Reading

Raising the Bar with a Professional Development Program

Raising the Bar with a Professional Development Program By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED   In many industry sectors, such as Education, Engineering, and Dentistry, continuing education and professional development is mandated by the governing bodies of the industries. The professional development (PD) program can be deliveredContinue Reading

Set a Criterion for Workplace Education: Hire a Certified Adult Educator

Set a Criterion for Workplace Education: Hire a Certified Adult Educator By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED When hiring a trainer, it is imperative that organizational leaders consider what professional standards the trainer adheres to. The reality is that many organizations hire internal and external trainers toContinue Reading

Invest in the Long-Term Growth of the Business

Invest in the Long – Term Growth of the Business By Nancy Thompson, Executive Director, AWENS – Association of Workplace Educators of Nova Scotia  @nthompsonED Business leaders need to be allocating resources to developing an effective employee training program. Why? Because it is critical to the long-term growth of the business. When the expectation isContinue Reading

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